Information We Collect
We collect your name, contact details, address, payment information, and browsing data to process orders, deliver products, personalize your experience, and ensure secure transactions. Your IP and activity help us improve site performance and detect fraudulent activity, while communication logs allow us to provide timely support. This information helps us offer a smooth, safe, and reliable shopping experience on IndieKraft.
How We Use Your Data
We use your information to process and manage your orders, arrange delivery, and handle payments securely. Your details help us provide fast customer support, personalise your shopping experience with relevant products, and improve our website and services through analytics. We may also use your contact information to send important updates, offers, or newsletters. Additionally, activity and device data are monitored to detect fraud, ensure account security, and maintain a safe shopping environment on IndieKraft.
Sharing and Security
Your information Share:
- We do not sell your data to third parties
- Shared only with trusted partners (e.g., payment gateways, couriers)
- Data is encrypted and stored securely
Cookies & Tracking
We use cookies to:
- Analyse website performance
- Tailor product recommendations
- Run marketing and re-targeting campaigns
Control or disable cookies via your browser settings.
Your Rights
You may:
- Request access to your data
- Update or correct personal info
- Delete your account permanently
- Opt out of promotional emails
- Withdraw any given consent
Legal Compliance
This policy aligns with:
- India's Personal Data Protection Bill (PDPB)
- EU’s General Data Protection Regulation (GDPR)
We will update this policy in accordance with future legal developments.
Changes to Policy
We reserve the right to update this policy. All changes will be posted here with the date of revision.
Last updated: 10 Sep 0225
Contact Us
For any concerns or data-related queries:
- Email us at support@indiekraft.com
- Or visit our Contact Page